Shipping policy

Shipping Policy

Processing Time 

All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day. Once your order has been dispatched, you will receive a confirmation email. If tracking is available for your order, the tracking link will be included.

Shipping Rates & Delivery Times

United Kingdom

•  Standard Shipping: £2.99

•  Free Shipping: Orders over £30

•  Estimated Delivery: 2–4 business days

European Union

•  Standard Shipping: £5.99

•  Estimated Delivery: 5–10 business days 

livery times may vary depending on the destination country and customs processing.

Order Tracking 

If your order includes tracking, you will receive a tracking link once your package has been shipped. Some smaller items may be sent without tracking to keep shipping costs low.

Customs, Duties & Taxes (EU Orders) 

EU customers are responsible for any customs fees, import duties, or taxes that may apply. These charges vary by country and are not included in the shipping cost.

Delivery Issues 

Please ensure your shipping address is entered correctly at checkout. We are not responsible for delays caused by incorrect addresses, courier issues, or customs processing. If your order is significantly delayed or appears lost, contact us at [your email] and we’ll be happy to help.